ONE OF DCC’S largest subsidiaries, oil supplier GB Oils,
have been compelled to change its oil contracts with customers, following an
inquiry by the Office of Fair Trading in Britain.GB Oils Ltd was found to be in
breach of British consumer legislation in relation to its charging mechanism,
whereby customers could be charged one price on ordering oil, and then charged
a higher price on delivery.
The Office of Fair
Trading has now secured legally binding undertakings from GB Oils to
change its terms and conditions; ensuring prices quoted at order remain fixed
until delivery.It comes on foot of a
two-year probe by the British regulator into the off-grid energy market in
Britain.
In a statement, GB Oils said that, while a clause permitting
price changes between the time of order and delivery existed in its terms and
conditions, and was intended to cover exceptional circumstances only, it was never used.
No comments:
Post a Comment