Saturday

Another computer error for DCC GB oils ?

Maxol Direct 'sorry' for double-charging 2,200 customers

Home heating company Maxol Direct has apologised to customers for the error

The home heating company Maxol Direct has apologised to 2,200 customers who were charged double by mistake.

The firm has blamed a computer error for direct debit payments being taken twice. It said all customers will be refunded within the next few days.
The heating oil company was recently taken over by DCC Energy. http://www.bbc.co.uk/news/uk-northern-ireland-15903040

3 comments:

Anonymous9:41 PM
Fingers in the till ??????? or is it two fingers up to me the customer sorry ex-customer
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Anonymous3:06 PM
Ha ha just had a post card from Baxter Johnston Oils.Why laugh well i stay in Ross-Shire in the North of Scotland and this company comes from the South of Scotland so i look in to see what price is like and it turns out to be Scottish Fuels trying to come in the back door??? Sorry was it a computer fault that i got this card.
Sorry not all of us in the North are mugs.
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Anonymous5:47 PM
Computers in st.clares Depo over charging and now yours?? or the management in depos and staff trying to cover it up yet again?? Should really name and shame in Wales (we all know who u are!.)
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Firm fined for over-worked drivers

Officers discovered the company had failed to ensure their drivers took adequate rest while carrying youngsters.The court heard that some drivers had taken less than four hours' rest between finishing driving one day and starting work for the following shift.
Drivers had also worked up to 27 consecutive days without taking the legally required breaks.
The officers also found that E****d B*****y, as both director and transport manager, had failed to keep adequate records and systems to properly monitor his drivers' working hours.
B*****y pleaded guilty to 77 offences relating to breaches of Drivers' Hours Rules and failing to keep records of work.
Magistrates fined him £17,000 and ordered him to pay £80,000 in costs.
Nine of the company's drivers previously pleaded guilty to a variety of offences and received fines.
VOSA operations director Alex Fiddes said: "I am very pleased with the level of fines the court has handed out.
"It shows how serious these offences are.
"Drivers who do not take the required amount of rest risk causing a serious accident."

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The Traffic Commissioner for Scotland is also responsible for dealing with both appeals against decisions by Scottish local authorities on taxi fares, with appeals against charging and removing improperly parked vehicles in Edinburgh and Glasgow.

Commissioners are statutorily independent in their licensing functions. When necessary, they hold Public Inquiries, in particular to consider the environmental suitability of HGV operating centres and the possibility of disciplinary action against operators who have not observed the conditions of their licences.

Beverley Bell

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Joan Aitken

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Nick Jones

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Sarah Bell

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Tom Macartney

Traffic Commissioner for the North Eastern Traffic Area.

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Saturday

Another computer error for DCC GB oils ?

Maxol Direct 'sorry' for double-charging 2,200 customers

3 comments:

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